Delivery Policy

At Inicio Organic, we strive to process and dispatch all orders in a timely and efficient manner. Orders are generally processed within the specified business days after successful payment confirmation and are shipped through reliable logistics and courier partners to ensure safe delivery.

Delivery timelines may vary depending on the destination, product availability, public holidays, weather conditions, and other unforeseen circumstances that may affect transportation and logistics services. While we make every effort to deliver orders within the estimated timeframe, delivery dates are indicative and cannot be guaranteed.

Customers are responsible for providing accurate shipping and contact information at the time of placing an order. Inicio Organic shall not be responsible for delays, failed deliveries, or additional charges arising due to incorrect or incomplete address details provided by the customer.

Once an order has been dispatched, customers may receive shipment details or tracking information, where available, to monitor the status of their delivery. In the event that a package is delayed, lost in transit, or returned due to circumstances beyond our control, we will make reasonable efforts to assist customers in resolving the issue with the respective shipping partner.

Risk of loss and ownership of products passes to the customer upon successful delivery of the order to the provided shipping address. Customers are advised to inspect their packages upon receipt and report any visible damage or discrepancies within a reasonable period after delivery.

Inicio Organic reserves the right to modify this Delivery Policy at any time to reflect changes in business operations, logistics arrangements, or legal requirements.